Terms & Conditions
TERMS AND CONDITIONS OF SALE
The terms and conditions detailed herein ("Agreement") apply to your ("Customer") purchase from Digilent, Inc. ("Digilent") of Digilent products ("Product(s)"), as well as Digilent services and support ("Services"). THIS AGREEMENT SHALL APPLY UNLESS CUSTOMER AND DIGILENT HAVE ENTERED INTO A SEPARATE SIGNED AGREEMENT APPLICABLE TO THE PURCHASE OF THE PRODUCTS OR SERVICES. By placing an order with Digilent, Customer agrees to be bound by the terms of this Agreement. DIGILENT EXPRESSLY OBJECTS TO AND REJECTS ANY TERMS AND CONDITIONS IN CUSTOMER'S PURCHASE ORDER OR OTHER SIMILAR DOCUMENT. IF YOU DO NOT AGREE WITH THESE TERMS, PROMPTLY NOTIFY DIGILENT AND RETURN THE PRODUCT UNUSED IN ITS ORIGINAL PACKAGING TO DIGILENT.
1. PRICES AND ORDERS. Prices are set forth on www.digilentinc.com or in the quotation issued to Customer ("Quote"). All Quotes expire thirty (30) days from date of issuance, unless otherwise stated in the Quote. All orders are subject to acceptance at the sole discretion of Digilent. Orders will be considered accepted once Digilent books an order and sends Customer a sales order acknowledgement. Digilent shall not be bound by changes to an order unless agreed by Digilent in writing. Digilent reserves the right to cancel any order if any information provided by Customer to Digilent is inaccurate.
2. PAYMENT AND INVOICING. Payment is due at the time the order is placed. If Customer is approved for credit, payment shall be due within thirty (30) days from the date of invoice ("Invoice Date"). Payment shall be in the currency listed on the Digilent invoice. All sums not paid when due shall accrue interest daily at a monthly rate of the lesser of 1.5% or the highest rate permissible by law. If there are multiple units in an order, each unit will be invoiced when shipped.
3. DELIVERY, TITLE and RISK OF LOSS. Title and risk of loss to Products (for Software, the media) shall pass to Customer upon shipment from Digilent, its warehouses in Taipei Taiwan or Pullman Washington, or Digilent affiliated companies; provided however, Digilent retains a security interest and right of possession in the Products until Customer makes payment in full. Shipping fees and insurance are prepaid by Customer and added to the total invoice amount. Shipping and insurance fees are non-refundable. If the order is placed with Digilent from outside the U.S., Customer is responsible for all duties, fees, customs, formalities and clearances, and not Digilent. Shipment dates provided by Digilent are estimates only, and Digilent shall have no liability for losses or claims resulting from late delivery of Products. Claims for shipment shortage shall be deemed waived unless presented to Digilent in writing within forty-five (45) days of Invoice Date.
4. TAXES. Prices exclude, and Customer is responsible for, any and all sales, use, service, import, value added (VAT), and like taxes ("Taxes") arising from the purchase of the Products and Services. If Customer is exempt from any Taxes, it must provide Digilent with the appropriate tax exemption documentation at the time the order is placed.
5. SOFTWARE. Software is licensed pursuant to the software license agreements provided with the software. All software is licensed, not sold, and title to the software remains with the applicable licensor(s).
6. NON-DIGILENT BRANDED PRODUCTS. Non-Digilent Branded Products that Digilent resells may not be testable or repairable by Digilent, and it may be necessary for Customer to contact the manufacturer or the publisher for service. Digilent does not warrant, has no obligation to support, and shall have no liability for Non-Digilent Branded Products. The Limited Warranty and Digilent Intellectual Property Liability sections of this Agreement do not apply to the sale and purchase of Non-Digilent Branded Products. "Non-Digilent Branded Product(s)" means any third-party hardware, software, or service that Digilent sells, but does not carry a Digilent mark.
7. SERVICES. Services provided by Digilent are also subject to any service agreements or statements of work agreed upon in writing by the parties.
8. RETURN POLICY. Customer may return standard Products purchased from www.digilentinc.com for a refund of the purchase price paid within fourteen (14) days of the Invoice Date; provided the that Product is (a) returned with all accessories in the original packaging; (b) free from any damage; and (c) accompanied with the original invoice. Digilent reserves the right to charge Customer a twenty percent (20%) restocking fee for any opened or used Products. No returns will be accepted after the fourteen (14) day period has expired. A Return Material Authorization (RMA) number is required for Customer to return any Products. Acceptance of returns of customized Products and Non-Digilent Branded Products is in the sole discretion of Digilent.
9. LIMITED WARRANTY. For a period of thirty (30) days from the Invoice Date, Digilent warrants that its Products will be free of defects in materials and workmanship that cause the Products to fail to substantially conform to the applicable Digilent published specifications. If Digilent receives notice of a defect or non-conformance during the applicable warranty period, Digilent will, in its discretion: (i) repair or replace the affected Product, (ii) re-perform the affected Services, or (iii) refund the fees paid for the affected Product or Service. Repaired or replaced Products will be warranted for the remainder of the original warranty period. If Digilent elects to repair or replace Products, DIGILENT may use new or refurbished parts or products that are equivalent to new in performance and reliability and are at least functionally equivalent to the original part or Product. Customer must obtain an RMA number from DIGILENT before returning any Product under warranty to Digilent. Customer will pay shipping expenses to send the affected Product to Digilent, and Digilent will pay shipping expenses to return the Product to the Customer. If DIGILENT concludes, after examining and testing returned Product, that it is not covered by the Limited Warranty, DIGILENT will notify Customer and return the Product at Customer's expense. Digilent reserves the right to charge a fee for examining and testing Product not covered by the Limited Warranty. This Limited Warranty does not apply if the defect of the Product or Software resulted from improper or inadequate maintenance, installation, repair, or calibration (performed by a party other than Digilent); unauthorized modification; improper environment; use of an improper hardware or software key; improper use or operation outside of the specification for the Product or Software; improper voltages; accident, abuse, or neglect; or a hazard such as lightning, flood, or other act of nature. THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND THE CUSTOMER'S SOLE REMEDIES, AND SHALL APPLY EVEN IF SUCH REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.
10. NO OTHER WARRANTIES. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND AND DIGILENT DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE PRODUCTS OR SERVICES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT, AND ANY WARRANTIES THAT MAY ARISE FROM USAGE OF TRADE OR COURSE OF DEALING. DIGILENT DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF THE USE OF THE PRODUCTS OR SERVICES IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. DIGILENT DOES NOT WARRANT THAT THE OPERATION OF THE PRODUCTS WILL BE UNINTERRUPTED OR ERROR FREE.
11. WARNING AND CUSTOMER INDEMNITY. CUSTOMER UNDERSTANDS AND ACKNOWLEDGES THAT PRODUCTS AND SERVICES ARE NOT DESIGNED, MANUFACTURED, OR TESTED FOR USE IN LIFE OR SAFETY CRITICAL SYSTEMS, HAZARDOUS ENVIRONMENTS OR ANY OTHER ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE, INCLUDING IN THE OPERATION OF NUCLEAR FACILITIES; AIRCRAFT NAVIGATION; AIR TRAFFIC CONTROL SYSTEMS; LIFE SAVING OR LIFE SUSTAINING SYSTEMS OR SUCH OTHER MEDICAL DEVICES; OR ANY OTHER APPLICATION IN WHICH THE FAILURE OF THE PRODUCT OR SERVICE COULD LEAD TO DEATH, PERSONAL INJURY, SEVERE PROPERTY DAMAGE OR ENVIRONMENTAL HARM (COLLECTIVELY, "HIGH-RISK USES"). FURTHER, CUSTOMER MUST TAKE PRUDENT STEPS TO PROTECT AGAINST PRODUCT AND SERVICE FAILURES, INCLUDING PROVIDING BACK-UP AND SHUT-DOWN MECHANISMS. DIGILENT EXPRESSLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS OF THE PRODUCTS OR SERVICES FOR HIGHRISK USES. CUSTOMER SHALL DEFEND, INDEMNIFY, AND HOLD DIGILENT HARMLESS FROM ANY AND ALL CLAIMS, LOSSES, DAMAGES, ACTIONS, INCLUDING, LAWSUITS, ARBITRATIONS, AND/OR ADMINISTRATIVE ACTIONS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING OUT OF CUSTOMER'S USE OF THE PRODUCTS AND SERVICES FOR ANY HIGH-RISK USES, INCLUDING CLAIMS FOR PRODUCT LIABILITY, PERSONAL INJURY (INCLUDING DEATH) OR DAMAGE TO PROPERTY, REGARDLESS OF WHETHER SUCH CLAIMS ARE FOUNDED IN WHOLE OR IN PART UPON ALLEGED OR ACTUAL NEGLIGENCE OF DIGILENT.
12. SYSTEM AND APPLICATION RESPONSIBILITY AND ADDITIONAL INDEMNITY. CUSTOMER ACKNOWLEDGES THAT IT IS ULTIMATELY RESPONSIBLE FOR VERIFYING AND VALIDATING THE SUITABILITY AND RELIABILITY OF THE PRODUCTS OR SERVICES WHENEVER THE PRODUCTS OR SERVICES ARE INCORPORATED IN ITS SYSTEM OR APPLICATION, INCLUDING THE APPROPRIATE DESIGN, PROCESS, AND SAFETY LEVEL OF SUCH SYSTEM OR APPLICATION. FURTHER, CUSTOMER MUST TAKE PRUDENT STEPS TO PROTECT AGAINST PRODUCT AND SERVICE FAILURES WHEN PRODUCTS AND SERVICES ARE INCORPORATED IN A SYSTEM OR APPLICATION, INCLUDING PROVIDING BACK-UP AND SHUT-DOWN MECHANISMS. CUSTOMER SHALL DEFEND, INDEMNIFY, AND HOLD DIGILENT HARMLESS FROM ANY AND ALL CLAIMS, LOSSES, DAMAGES, ACTIONS, INCLUDING LAWSUITS, ARBITRATIONS, AND/OR ADMINISTRATIVE ACTIONS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING OUT OF CUSTOMER'S INCORPORATION OF THE PRODUCTS OR SERVICES INTO ITS SYSTEM OR APPLICATION, REGARDLESS OF WHETHER SUCH CLAIMS ARE FOUNDED IN WHOLE OR IN PART UPON ALLEGED OR ACTUAL NEGLIGENCE OF DIGILENT.
13. INTELLECTUAL PROPERTY LIABILITY. Digilent agrees to defend any third-party claim that alleges the Products or Services infringe any U.S. patent, copyright, or trademark ("Claim"). Customer shall notify Digilent immediately upon learning of any Claim, or any allegation that the grounds for a Claim may exist, shall grant Digilent sole control over the defense and settlement of the Claim, and shall cooperate fully with Digilent in preparing a defense for any Claim. Digilent agrees to pay any final judgment or settlement resulting from any Claim, provided that the settlement is entered into in accordance with this Section. Digilent shall not be liable for a settlement made without its prior written consent. Notwithstanding the foregoing, Digilent shall have no obligation under this Section for any claim relating to or arising from (a) Customer's modifications of Products or Services; (b) failure to use Products or Services in accordance with the applicable documentation provided by Digilent; (c) the combination, operation, or use of Products with any hardware, software or service not provided by Digilent; (d) the compliance of Digilent with Customer's specifications or directions, including the incorporation of any software or other materials provided by or requested by Customer; or (e) Non-Digilent Branded Products. The foregoing states the Customer's sole remedy for, and the entire liability and responsibility of Digilent for, infringement of any patent, trademark, or copyright or other intellectual property rights. THIS LIMITED INDEMNITY IS IN LIEU OF ANY OTHER STATUTORY OR IMPLIED WARRANTY AGAINST INFRINGEMENT. In any event, if Digilent believes in its reasonable opinion the Products or Services may be alleged to be infringing, for the purposes of mitigating any potential damages, Digilent may, at its option, (i) procure for the Customer the right to continue to use the Product, or Services; (ii) replace them with comparable Product or Services that are free of such infringement; or (iii) refund the fees paid by Customer, in which case Customer shall promptly return the Product to Digilent.
14. PROPRIETARY RIGHTS. Digilent reserves all right, title, and interest in any intellectual property rights contained or embodied in Products, or resulting from the Services, including any custom developments created or provided by Digilent under this Agreement. Nothing in this Agreement will be deemed to grant to Customer any ownership rights in such intellectual property.
15. LIMITATION OF LIABILITY. DIGILENT SHALL NOT BE LIABLE FOR (I) SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS OR SERVICES; OR (II) ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH: (A) PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE, INCLUDING ANY COSTS OF OBTAINING SUBSTITUTE PRODUCTS OR SERVICES; (B) LOSS OF, CORRUPTION OF, OR LOSS OF USE OF ANY PRODUCTS, HARDWARE, SOFTWARE OR DATA; (C) LOSS OF REVENUE, PROFIT, OR BUSINESS OPPORTUNITY; (D) BUSINESS INTERRUPTION OR DOWNTIME; OR (E) INABILITY TO ACHIEVE A PARTICULAR RESULT, EVEN IF IT IS AT SUGGESTION MADE BY DIGILENT. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF DIGILENT ARISING OUT OF, OR IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS OR SERVICES, SHALL NOT EXCEED THE AMOUNT OF THE FEES PAID BY CUSTOMER FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO SUCH CLAIM. THIS SECTION: (1) APPLIES TO DIGILENT AND ITS LICENSORS, DISTRIBUTORS, AND SUPPLIERS (INCLUDING ITS AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS), (2) REFLECTS AN ALLOCATION OF RISK BETWEEN DIGILENT AND CUSTOMER IN VIEW OF THE PURCHASE PRICE OF THE PRODUCTS AND SERVICES, (3) APPLIES EVEN IF DIGILENT HAS BEEN ADVISED OF THE POSSIBILITY OF THE DAMAGES AND REGARDLESS OF WHETHER SUCH CLAIMS ARE FOUNDED IN WHOLE OR IN PART UPON ALLEGED OR ACTUAL NEGLIGENCE OF DIGILENT, AND (4) REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED IN CONTRACT, WARRANTY, STRICT LIABILITY, NEGLIGENCE, TORT, OR OTHERWISE. TO THE EXTENT THE FOREGOING LIMITATION OF LIABILITY IS UNENFORCEABLE OR FAILS OF ITS ESSENTIAL PURPOSE, THE SOLE LIABILITY OF DIGILENT TO CUSTOMER SHALL BE LIMITED TO $50,000 (USD).
16. FORCE MAJEURE. Digilent shall not be responsible for any delay or failure to perform due to any cause beyond its reasonable control, including but not limited to acts of nature or governments; interruptions of telecommunications, power or transportation; failure of contractors or suppliers; or inability to obtain necessary labor or materials ("Force Majeure Event"). In the event of a Force Majeure Event, Digilent reserves the right to cancel the applicable order without any liability to Customer.
17. EXPORT AND SANCTIONS LAWS AND COMPLIANCE. Products (which, for purposes of this Section, shall include the software and technology incorporated in or supplied with a Product and Service) purchased from Digilent are subject to control under the U.S. Export Administration Regulations (15 CFR Part 730 et. seq.) administered by the U.S. Department of Commerce's Bureau of Industry and Security ("BIS") (www.bis.doc.gov) and other applicable U.S. export control laws and sanctions regulations, including those administered by the U.S. Treasury Department's Office of Foreign Assets Control ("OFAC") (www.treas.gov/ofac). In addition, Products distributed from Digilent's distribution center in Europe are subject to control under the European Union ("EU") Council Regulation No. 428/2009 and their export or intra-EU transfer may also be subject to additional licensing requirements under European Union Council Regulation No. 428/2009 and its implementing regulations. Products may not be exported or re-exported to any country where sanctions are imposed by the U.S. government (which currently includes Cuba, Iran, North Korea, Republic of Sudan and Syria but which may be modified by the U.S. government from time to time). Customer agrees it will comply with the export laws and trade sanctions of all applicable countries and will not export, re-export or transfer Products purchased from Digilent without the required license(s), including an export or re-export license issued by the U.S. authorities, or to any prohibited destination or for a prohibited end-use. Products may also require export license(s) issued by the applicable authorities before being returned to Digilent. The issuance of a Quote, a sales order acknowledgment, or an RMA by Digilent is not an export license. Customer represents and warrants it is not ineligible or otherwise restricted by U.S. or applicable law to receive Products and it will not export, re-export, or provide Products to any person or entity on OFAC's List of Specially Designated Nationals or on BIS's Denied Persons List, Entity List or Unverified List or any other applicable restricted party list. Digilent reserves the right to refuse and/or cancel any order if, at any time, Digilent believes that any export controls or trade sanctions laws may be violated. See Export Compliance at Digilent.com/legal for more information.
18. GOVERNING LAW. This Agreement shall be governed by the laws of the State of Washington, U.S.A., without regard to principles of conflicts of laws. The parties submit to the personal jurisdiction of the state and federal courts in Whitman County, Washington. The parties expressly agree that the provisions of the United Nations Convention on Contracts for the International Sale of Products will not apply to this Agreement.
19. LIMITATION PERIOD. DIGILENT SHALL NOT BE LIABLE FOR ANY CLAIM ARISING UNDER THIS AGREEMENT BROUGHT MORE THAN TWO YEARS AFTER THE CAUSE OF ACTION FOR SUCH CLAIM FIRST AROSE.
20. UPDATES. Digilent reserves the right to update this Agreement at any time, effective upon posting an updated version at www.digilentinc.com; however, the terms and conditions in effect at the time of purchase shall apply to that purchase of Products or Services.
21. GENERAL TERMS. This Agreement, and any terms incorporated herein by reference, constitutes the entire Agreement between the parties with respect to the subject matter hereof and supersedes all prior understandings or agreements, whether written or oral, with respect to that subject matter. Customer acknowledges reading this Agreement, understands these terms, and agrees to be bound by them. This Agreement may not be altered, supplemented, or amended by the use of any other document unless otherwise agreed in writing by Digilent. No delay or failure by Digilent to exercise any right it has under this Agreement shall impair or be construed as a waiver of such right. A waiver of any provision of this Agreement must be in writing and shall not be construed as a waiver or modification of any other term hereof, or as a continuing waiver of any provision. The term 'including' as used in the Agreement should be construed as 'including without limitation'. If any part, term, or provision of this Agreement is held illegal, unenforceable, or in conflict with any applicable and enforceable law, the validity of the remaining portions or provisions of this Agreement shall not be affected. The doctrine that any ambiguity contained in a contract shall be construed against the party whose counsel has drafted the contract is expressly waived by each of the parties with respect to this Agreement.
DIGILENT PRIVACY STATEMENT
This privacy statement applies to all website owned and operated by Digilent Inc. (“Digilent”) including www.digilentinc.com, www.digilent.com, and others. This privacy statement describes how Digilent collects and uses the personal information you provide on our websites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Your right to privacy is a priority to us at Digilent. Therefore, this statement is a corporate-wide guideline and is not limited to our online business. We do not sell your information to outside organizations. Our goal in gathering information is to consistently improve our relationship with you, our customer.
We use the following guidelines to protect the information we collect during your visit to our website, www.digilentinc.com; over the telephone; at trade shows; or through any other interaction. Because these guidelines affect you, please read them carefully and contact us if you have any questions or concerns.
Is my information shared with third parties?
To keep your information confidential, Digilent does not release your personal information, except as we describe below or as required by law. We only use the personal information you provide to support and develop your relationship with Digilent, our affiliates, and our strategic business partners as described below. Some of these partners and affiliates may be located in other countries. By agreeing to this Privacy Statement and providing your personal information you agree to its use and disclosure for the limited purpose described below.
Tracking Technologies / Cookies
Digilent may use automatic data collection technologies including cookies and web beacons to collect information on your browsing activity on Digilent websites. This information may be used to improve your web experience or to deliver targeted content to you. Digilent does not provide personally-identifying information to third parties. More information can be found here.
We may provide your personal information to companies that provide services to help us with our business activities such as email campaigns, employment opportunities and our forums and internal communities. These companies are authorized to use your personal information only as necessary to provide these services to us.
Release of Information
Social Media Features
Our Web site includes Social Media Features, such as the Facebook and LinkedIn buttons. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.
Is my information public in the public forum?
Please remember that any information (including personal information) that you disclose in public areas of our website, such as the Alliance Partner program, Digilent Discussion Forums, chat rooms, forums, message boards, blog, or other public forums such as trade shows or conventions, becomes public information that others may collect, circulate, and use. By using an alias in these public areas, you do not reveal any personal information. Any text you include in a message is public. Because Digilent cannot and does not control the acts of others, you should exercise caution when deciding to disclose information about yourself or others in public forums such as these.
Does Digilent maintain third-party website links?
Third parties control the content of all third-party websites that are linked to our website, and are provided as a benefit to you. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit. Digilent uses certain application service providers (ASPs) to provide specific services to enhance your online experience. ASPs do not sell or distribute your personal information. They are bound by this Privacy Statement.
Digilent may send emails (offers, discounts, announcements, newsletters, etc.) to the email address used to checkout on Digilent's website(s). You may opt-out of commercial emails from Digilent by following the instructions listed at the bottom of the email.
How can I contact Digilent Inc.?
If you have any questions about this Privacy Statement, the practices of our website, or your dealings with Digilent, please contact:
Digilent Privacy Officer
1300 NE Henley Court
Pullman, WA 99163 USA
Last edited June 9, 2020.